Something is trying to make me feel trapped. But it isn't going to happen.
A couple came through my line and bought, among other things, 35 bags of mulch. I normally would get on a walkie and call for loading assistance or even just push the loading assistance button on my register, but that hasn't been working for severeness weeks now and there were no walkies when I opened the register that morning.
So instead I called garden's phone. My buddy in garden answered but said he was in a meeting. I explained that I needed someone and asked what he wanted me to do. He said he would be there in a minute. After about five minutes the female half of the couple comes back up and starts off with
"Are you going to call anyone else?" with attitude in abundance. I explained that he said he was on his way but that he was in a meeting. She wanted me to call someone else. I attempted to explain that he would delegate to someone else if he couldn't make it. That garnered a "do you expect me to wait?!" and she was off to the Service Desk to harass herself some assistance, but not before asking for my name which I gladly trumpeted off in full accented intonation.
While she was away one of the lot loaders happened by my register and I got him started on loading up the bags for her so that when her sufficiently harassed help from the Service Desk came round he went off and helped him out. It was just the two of us then, the woman and myself.
She asked for my last name which I automatically gave, though I was told by a few associates later that I didn't have to. That is personal information and she has no right to it. Though it is ridiculous that she asked since there are no other people with my name in the store. She was trying to scare me, and seeing that it didn't work she uttered this classy phrase "You are in deep shit".
"Ma'am, I am doing my job."
Of course she argued saying I refused to call anyone, that there were plenty of people at the Service Desk. I could have explained that the Service Desk has nothing to do with Garden but that wasn't going to fly so I let her walk away saying she was going to report me.
But then I saw our store manager just outside the gate. I would later find out that he had heard about the ruckus she caused at the Service Desk, that both he and an ASM caught wind of, so I went after the woman and showed her the store manager, inviting her to tell him anything she liked.
And so she did. At this point my buddy from Garden comes in and asked if he has taken to long. I just say yes and that I am being blamed for it. The store manager comes for my side of the story, but I don't get to finish before the woman comes over with her receipt to show him how long it has been. Twenty minutes at this point, but she freaked out after the initial ten. I don't point this out, I know my store manager can do the math.
She just has to continue to hatefulness towards me though and tried to rile me with "...because someone wouldn't call anyone else". But when she supplemented it with "she refused to call anyone else" I couldn't stop myself from uttering a simple "No". Then she said that was a lie and I was a liar. The store manager stopped it promptly before I could go off, but really, at things considered, I wasn't that pissed. She was trying so hard, but she was being hateful for no reason. She even said my name back at me at one point all scathingly, acid tongued and harsh and totally unlike how it should be said. Completely unnecessary.
Then I hear that the part-time Bookkeeper just up and quit yesterday so now I have to go back to Bookkeeping weekends until they find someone and train them. I was told that would take about two months, but I am not planning to stay there that long so they better figure that out. I am not getting stuck because of some bad planning on the managers' part.
A couple came through my line and bought, among other things, 35 bags of mulch. I normally would get on a walkie and call for loading assistance or even just push the loading assistance button on my register, but that hasn't been working for severeness weeks now and there were no walkies when I opened the register that morning.
So instead I called garden's phone. My buddy in garden answered but said he was in a meeting. I explained that I needed someone and asked what he wanted me to do. He said he would be there in a minute. After about five minutes the female half of the couple comes back up and starts off with
"Are you going to call anyone else?" with attitude in abundance. I explained that he said he was on his way but that he was in a meeting. She wanted me to call someone else. I attempted to explain that he would delegate to someone else if he couldn't make it. That garnered a "do you expect me to wait?!" and she was off to the Service Desk to harass herself some assistance, but not before asking for my name which I gladly trumpeted off in full accented intonation.
While she was away one of the lot loaders happened by my register and I got him started on loading up the bags for her so that when her sufficiently harassed help from the Service Desk came round he went off and helped him out. It was just the two of us then, the woman and myself.
She asked for my last name which I automatically gave, though I was told by a few associates later that I didn't have to. That is personal information and she has no right to it. Though it is ridiculous that she asked since there are no other people with my name in the store. She was trying to scare me, and seeing that it didn't work she uttered this classy phrase "You are in deep shit".
"Ma'am, I am doing my job."
Of course she argued saying I refused to call anyone, that there were plenty of people at the Service Desk. I could have explained that the Service Desk has nothing to do with Garden but that wasn't going to fly so I let her walk away saying she was going to report me.
But then I saw our store manager just outside the gate. I would later find out that he had heard about the ruckus she caused at the Service Desk, that both he and an ASM caught wind of, so I went after the woman and showed her the store manager, inviting her to tell him anything she liked.
And so she did. At this point my buddy from Garden comes in and asked if he has taken to long. I just say yes and that I am being blamed for it. The store manager comes for my side of the story, but I don't get to finish before the woman comes over with her receipt to show him how long it has been. Twenty minutes at this point, but she freaked out after the initial ten. I don't point this out, I know my store manager can do the math.
She just has to continue to hatefulness towards me though and tried to rile me with "...because someone wouldn't call anyone else". But when she supplemented it with "she refused to call anyone else" I couldn't stop myself from uttering a simple "No". Then she said that was a lie and I was a liar. The store manager stopped it promptly before I could go off, but really, at things considered, I wasn't that pissed. She was trying so hard, but she was being hateful for no reason. She even said my name back at me at one point all scathingly, acid tongued and harsh and totally unlike how it should be said. Completely unnecessary.
Then I hear that the part-time Bookkeeper just up and quit yesterday so now I have to go back to Bookkeeping weekends until they find someone and train them. I was told that would take about two months, but I am not planning to stay there that long so they better figure that out. I am not getting stuck because of some bad planning on the managers' part.
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